Support
Support and operational guidance
Kahu Ola keeps support direct and review-friendly. For operational questions, compliance requests, or general help, contact [email protected].
Support
Kahu Ola keeps support direct and review-friendly. For operational questions, compliance requests, or general help, contact [email protected].
No. Kahu Ola is an independent civic technology initiative and should be treated as a supplemental informational tool. Always follow official emergency guidance from HIEMA, Maui County EMA, and NWS.
No. All upstream data calls are proxied server-side through the Kahu Ola Cloudflare Worker. The browser never contacts NASA, NOAA, NWS, or any upstream API directly — this is a core architectural invariant.
Kahu Ola proxies NEXRAD data from Iowa State Mesonet via the Worker. If the upstream is temporarily down, the system falls back to terrain-based context and clearly labels the data source as "Terrain Context" rather than "NEXRAD Live".
No. Location data is processed entirely on your device. GPS coordinates never cross the device boundary. Kahu Ola has Zero PII architecture — no location history is built, stored, or transmitted.
Every hazard signal shows its data age. FRESH = recently updated. STALE = older data shown as context only. DEGRADED = upstream source temporarily unavailable, civic fallback active. Stale data is always clearly labeled — never presented as current.
The Kahu Ola iOS app is in development. Contact [email protected] to be notified at launch. The web platform at kahuola.org is fully available now on any browser.
Ctrl+Shift+R or Cmd+Shift+R) to load the latest version.kahuola.org/, kahuola.org/live-map.html, kahuola.org/privacy.html, kahuola.org/support.html.Location: Location access is only requested when a specific safety function needs it — proximity-based alerts, shelter distance checks, or neighborhood hazard lookups. The intended model is contextual use on-demand, not continuous background collection.
Notifications: Notification access may be used on supported platforms so residents can receive timely civic safety prompts. Users can disable notifications at any time in device settings.
For operational questions, compliance requests, data accuracy concerns, or general support:
Kahu Ola provides situational awareness only. For emergency decisions, always follow these official authorities:
Kahu Ola is an independent civic technology initiative. It is not affiliated with, endorsed by, or officially connected to NASA, NOAA, USGS, FEMA, EPA, or any U.S. government agency. All referenced data is sourced through publicly available Open Data APIs.